Help Center
Posting Guidelines
Follow these best practices to create effective listings, attract more views, and ensure a great experience for everyone on Promall.
Last updated: December 16, 2024
1. Image Dimensions & Orientation
To ensure your listings look their best across all devices, we have specific requirements for image dimensions.
- All property, product, and cover images must be in Landscape orientation.
- The required aspect ratio is 16:9 (e.g., 1920x1080 pixels).
- This ratio ensures your images fill the available space correctly without cropping important details.
- Avoid portrait (vertical) images for main listing photos.
2. Quality & Size
High-quality visuals are key to attracting buyers and customers. Poor quality images may be rejected.
- Use high-resolution, professional-grade pictures.
- Images must be clear, well-lit, and in focus.
- Maximum file size per image is 10MB.
- Avoid blurry, pixelated, or watermarked images that obstruct the view.
3. Profile & Branding
Your profile and business identity help build trust. Make sure your branding assets are displayed correctly.
- Profile photos and Business Profile Logos must be Square images (1:1 aspect ratio).
- Recommended size is at least 400x400 pixels.
- Ensure logos are centered and not cut off by the circular or square frames used in the app.
4. Device Recommendation
For the best experience when managing your content, we recommend using a specific device setup.
- We strongly recommend using a Laptop or Desktop computer when adding or listing items.
- The desktop interface provides more screen real estate for managing details, uploading multiple images, and reviewing your listing before publishing.
- Mobile devices are great for browsing, but content creation is optimized for larger screens.
5. Community Standards
We strive to maintain a professional and respectful marketplace for all users.
- Do not use foul, offensive, or abusive language in your titles, descriptions, or messages.
- Hate speech, discrimination, and harassment are strictly prohibited.
- Keep all content professional and relevant to the item or service being listed.
- Violating these standards may result in the removal of your listing or suspension of your account.